FAQ
Questions store owners actually ask.
If your question is not here, send it to us and we will answer it properly.
Do I need to be good at video?
No. There is no timeline, no prompt box and no footage to shoot. The product photos already on your listing are enough. If you can paste a link and answer three short questions, you can make the ad.
Does it actually work in Arabic?
Yes; Arabic is the only thing it does, so it is not a translation layer bolted on afterwards. The script, the on screen captions and the voiceover are all generated in Saudi dialect, with correct right to left text shaping. You can edit any line before rendering.
Can it generate English videos?
No. Pixiry generates Arabic ads only, in Saudi dialect, because that is what sells to Arabic speaking customers and it is the thing we do properly. The dashboard and this site are available in English, so you can run Arabic ads without reading Arabic.
What do I need before I start?
A product page URL, or two or three photos of the product. That is the whole list. No brand guidelines, no script, no camera, no studio booking.
When do the Shopify and Salla apps land?
Both are in review and ship this year. Everything already works today at pixiry.com, and when the apps launch your account, brand kit and library carry over untouched.
Who owns the videos?
You do. Everything generated on a paid plan carries full commercial rights, including paid media. Run them as TikTok Spark Ads or Meta ads without asking us for anything.
Can I cancel?
Yes, from the dashboard, in two clicks, with no email to send and nobody to talk to. Your plan runs to the end of the period you already paid for, unused videos stay usable for 90 days, and every video you have made stays yours.
Your next ad is one product link away.
Pick a plan, paste a link, answer a few questions, and post your first ad in the next ten minutes.